fb pixel Terms and conditions | 2R Ⓡ Bulgaria

Terms of use


General Terms

Welcome WWW.2R-BG.com

Please read carefully the terms and conditions listed below before using the site.


Note: The prices of the products on the website are only valid for online purchases!


Your orders are delivered by a courier company SPEEDY against cash or prepay by bank transfer..
Will be delivered to the address specified by you. Therefore appeal to fill in the "ORDER" correctly and check carefully for possible errors.


Delivery is made within 2 working days. For products that require technology within production, supply is further specified.
From the following link you can decide the price of the courier company we work with:
2R BULGARIA is a corporate client of SPEEDY - our customers enjoy discounted shipping.


For your convenience, all orders placed through our online shop by you and confirmed by the above ways are paid courier which you supplied them with cash.
IMPORTANT: conjure checked for integrity of your shipment in the presence of the courier.
In the event of irregularities, alerting us immediately !!!
By submitting your order online, its confirmation, and those conditions / please read them in: METHOD AND TERMS OF DELIVERY / you agree with the force of a signed contract.
Our To order, method of delivery and payment are in accordance with the conditions specified in the Law on consumer protection.


If there is reason to return a product purchased from you, you can do it within 14 days of receipt.
Such return shall be with prior notice by you via e-mail or telephone, stating the reasons for his return.
In response we will contact you by phone or will be sent to you is-mail.
We need to get our address to which to return the product.
Purchased goods must be returned in the condition in which it is obtained, labels, packaging and overall appearance / is not broken /.
Item that was used, broken, compromised the integrity of the packaging and labels will be reimbursed the cost.
In return, the product must be sent back to us by post or courier service that can track shipments or provide you with a receipt stating the address of the recipient.
All postage costs are borne by the customer.
After getting the product back to us, the value of the product will be refunded by bank transfer or postal order / without delivery costs and return /.


Warranties for products that are mentioned on the package.
Some of the products have a warranty of 1-5 years they are usually referred to in the website.
Read carefully the specification of the products!
When improper use of items by you, the company assumes no guarantees!

The claim is lodged orally or in writing, it is necessary to present proof of purchase - receipt or invoice and packing of goods

If your complaint is upheld, within one month will be carried out or repair your purchase will be replaced with a new one. The time limit begins to run from the date of filing the claim.

When your claim is accepted for osnovatalna and purchased your product is replaced by another, to retain the original Warranty.
If the claim is satisfied by repair of the goods, the period of repair is added to the warranty.

When you claim and you satisfied warranty by replacing the product with another, keep the original Warranty. If the claim is satisfied by repair of the goods, the period of repair is added to the warranty.


Returns of online orders:

To lodge complaints of luminaries purchased through the web store 2R Bulgaria EOOD, please call: +359 32 630 923 or Mobile: +359885 284 040 or place:
g. Plovdiv bul. Maritsa 196 / office building 2R BULGARIA /.

If your claim is considered justified, the product will be repaired or replaced and will be sent to the address specified by you within one month. In this case, the cost of returning the goods are borne by 2R BULGARIA.
If your complaint is not considered valid, will be returned to the same commodity and transport costs will be at your expense.

According to Art. 120 of the Law on consumer protection, irrespective of the commercial guarantee, the seller is responsible for the lack of conformity of consumer goods with the contract of sale under this Act.
If the items you ordered do not meet your expectations, you can cancel the contract at a distance, under the terms of Article 55 of the law on consumer protection.
Costs of transport of the product, in this case shall be borne by the customer.



What are cookies?
Website functionality does not require cookies. Be aware of the small text files that can be saved on the computer or mobile device being visited by the site. The cookie will help the site or other sites to recognize your device the next time you visit it. Biscuits perform many different functions. For example, if you did not remember your username or preference, analyze how well you are presenting our site or whether you can recommend content that is considered to be of interest to you. Some cookies contain personal information - for example, if you clicked on "Remember me" when you logged in, the cookie will remember the username. Most cookies do not collect information that can identify you, as well as the speed of gathering information on the subject, the extent to which it reaches where it is and when.

How do I disable cookies?
All modern browsers allow you to change your cookie settings. You can set new settings in the Options or Preferences menu of your browser. Once you've been offered, if you choose "Cancel", you may not have accessed certain sections of the website.

What personal data are collected from the site of "2R - BULGARIA" EOOD?
Be established to use to get information about: name, surname, postal code, city, country, shipping address, contact phone, email, IP address, browser, operating system. Collect personal information that is not shared with third parties through a cookie.

The complete privacy policy for our company can be found here


1. The use of the site www.2r-bg.com automatically means you agree and accept the terms set out below.
2. 2r-bg.com reserves the right to change the design of the website and its components at any time when necessary. Changes are valid at the time of their execution.
3. 2R BULGARIA Ltd., registered in Bulgaria. Owns the rights to the entire website www.2r-bg.com, content, pictures, articles, models and all elements in it. When using or copying of elements or materials from the website without permission from our side can be sought sanction offenders under the Law on Copyright and Related Rights.
4. Proposal, ideas and more. sent to us or provided by our user automatically become our property and without compensation or any compensation for their use.
5. When buying and confirmed by you via www.2r-bg.com are obliged to deliver the product to you, according to the details of the order. Completed purchase oblige you to pay the final price of products at delivery if COD or in advance if a bank.
6. issues outstanding in this Part shall apply Bulgarian law.

1. The pictures, which present products provide the most accurate and their colors. www.2r-bg.com not responsible for the different color reproduction due to individual monitor settings, their color modes and performance of computer systems that are used to access the site.
2. www.2r-bg.com not responsible for the difference in the normal course of the color with which the product is presented in the picture and that of actually delivered, and the difference in color of the same products produced in different time periods, due to differences in shades of delivered new from the manufacturer.

3. The allowable written or semantic errors in the information on products, please if you find such us know promptly. In discrepancy already at your order will take transport costs.

© 2022 2R Bulgaria Ltd. All rights reserved.